Shipping

Delivery times vary depending on the product selected:
• Dining Sets: 1–7 working days
• Dining Chairs & Bar Stools: Next working day delivery (via FedEx or DPD)
• Sofas: 1–2 weeks
• Beds: Approximately 1 week

All delivery estimates are subject to stock availability and delivery location.
If you would like to confirm an exact delivery date, please contact us:

📧 Email: info@eliteambientinteriors.co.uk
📱 WhatsApp: 07926 471114
☎ Telephone: 0161 706 2302

Yes. For your convenience, we will contact you two days prior to delivery via email, WhatsApp, or telephone to confirm arrangements. In some cases, our delivery partner may also contact you directly.

• Free delivery across England, Wales, and Scotland
• Northern Ireland delivery: £200

Yes, we can deliver to flats with lift access.
If there is no lift, please contact us before placing your order so we can confirm delivery feasibility.

Returns

Yes. Returns are accepted provided that:
• The item is unused and unassembled
• The item is returned in its original packaging

Items that are used or not in original packaging are not eligible for return.

Yes. The following charges apply:
• £120 delivery charge
• £120 collection (pickup) charge
• 20% restocking fee based on the total order value

In the rare event of damage or a manufacturing fault:
• Please notify us within 24 hours of delivery
• Email info@eliteambientinteriors.co.uk with clear photographs

You may also contact us via:
📱 WhatsApp: 07926 471114
☎ Telephone: 0161 706 2302

Our customer care team will review the issue promptly and arrange a suitable resolution.

If an incorrect item is delivered:
• Please do not assemble or use the product
• Keep the item in its original packaging
• Contact us immediately

Product size and colour details are clearly stated on all packaging.

We strive to represent our products as accurately as possible. However:
• Minor variations in shade, texture, or pattern may occur due to lighting, materials, and production batches
• The overall design and structure will remain the same
• Items that have been assembled cannot be returned or exchanged

Additional images or videos can be provided upon request. Please note that even with photos or videos, slight variations may still occur.

Please review our full Returns & Refund Policy here:
🔗 https://eliteambientinteriors.co.uk/policies/refund-policy

Assembles

Yes, we offer a professional assembly service for selected items:
• Dining Table & Chairs: £99
• Dining Table only: £60
• Dining Chairs only: £60
• Coffee Table / Console Table / Side Table: £60
• Sofa Assembly: £60
• Bed Assembly: £70

To book assembly, please follow these steps:
1. Add your chosen items to the cart
2. Proceed to checkout
3. Enter your details (email, name, address, phone number)
4. At the Shipping Method stage, select the relevant assembly option, such as:
• Dining Table & Chairs – Assembly (£99)
• or other assembly options based on your needs

Yes. You may assemble the product yourself.
We provide clear instructions, necessary tools, and assembly videos to assist you.

Warranty

Yes. All our furniture is supplied with a 3-Year Manufacturer’s Warranty, ensuring quality and peace of mind.

Orders

Yes. We offer flexible payment options at checkout, including:
• Klarna
• Clearpay
• Shop Pay

Yes. Dining chairs can be purchased separately in sets of 2, 4, 6, or 8.
Browse our collection here:
🔗 https://eliteambientinteriors.co.uk/collections/chairs-barst

Yes. Dining tables are available to purchase separately:
🔗 https://eliteambientinteriors.co.uk/collections/dining-tables/Dining-Tables

Yes. Dining tables are available to purchase separately:
🔗 https://eliteambientinteriors.co.uk/collections/dining-tables/Dining-Tables

Others

Your satisfaction is important to us. If you wish to raise a concern, please contact our customer care team:

📧 Email: info@eliteambientinteriors.co.uk
📱 WhatsApp: 07926 471114
☎ Telephone: 0161 706 2302

We will assist you promptly.

You can reach us via:

📧 Email: info@eliteambientinteriors.co.uk
📱 WhatsApp: 07926 471114
☎ Telephone: 0161 706 2302