Shipping policy
At Elite Ambient Interiors, we use trusted third-party couriers and specialist delivery partners to fulfil all orders.
Free Delivery Across the UK
We are pleased to offer FREE delivery on all orders throughout the United Kingdom.
Estimated Delivery Times
- Dining Tables & Chairs: 1–10 working days
- Coffee Tables, Console Tables & Side Tables: 1–10 working days
- Dining Chairs & Bar Stools: 1–10 working days
- Sofas: 1–10 working days
- Beds: 1–10 working days
Order Tracking
Once your order has been dispatched, you will receive a tracking number by email or SMS. You can use this to monitor your delivery status and view the estimated arrival time.
Our trusted delivery partners include DPD and FedEx.
Need Help?
Our customer support team is here to assist you.
📞 Call Us: 0203 488 5776
If you have any questions regarding your order or delivery, please don’t hesitate to get in touch. We’re always happy to help.
Delivery Notice – Important Information
At Elite Ambient Interiors, we strive to ensure that all items are delivered inside the customer’s home whenever possible. However, we would like to clarify the following important points regarding delivery and handling:
“Handle with Care” Service:
All items will be delivered to the customer’s chosen room with care. However, drivers will not assist with moving or rearranging existing furniture. It is the customer’s responsibility to ensure clear and safe access to the desired room prior to delivery.
Access Requirements:
Please ensure that the delivery pathway (hallways, doorways, staircases, etc.) is clear and accessible. If the delivery team is unable to safely access the desired location, the item will be left at the nearest accessible point.
Customer Handling Option:
Should you prefer, you may instruct the delivery driver to leave the item outside your property, allowing you to bring it inside yourself. Please ensure you have adequate assistance for this.
We’re happy to assist with any questions or special delivery requests.